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Frequently asked questions

How do I access my download?

Your downloadable product will be emailed to you and you can access it through your account in order history.

Do you offer refunds?

We are unable to offer refunds for digital products. If you have any issues or concerns with your product, please contact us.

How quickly are items shipped?

Please allow 2-3 business days for a product to ship. Since we are a small business, there may be slight delays. You will receive a notification when your order has shipped.

How can I use my resources?

Any course or resource purchased through Amplify OT is for personal use only. If you would like to use it in a course or for educational purposes please contact us for permission.

Do you offer free shipping?

Any of our shipped products include free shipping!

What products are best for new grads/ students?

I highly recommend the Adult Rehab Guide or any of my courses for new grads and students. The Mastering OT Policy & Medicare course is another great resource that is packed with information!

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